Refund policy
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Return & Refund Policy
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At Daily Miles Beard & Soap Co., we stand behind what we make.
Our products are built for daily use, and we want you to feel confident in what youβre using. If something isnβt right, weβll do our best to make it right.
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Returns
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Due to the nature of our products, we do not accept returns on opened or used items.
If your item is unused and in original condition, you may request a return within 14 days of delivery.
Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.
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Damaged or Incorrect Orders
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If your order arrives damaged or you receive the wrong item, please reach out within 7 days of delivery.
Email: [your email here]
Include:
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your order number
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a brief description
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a photo of the issue
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Weβll take care of it.
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Refunds
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Once your return is received and inspected, weβll notify you of the status.
If approved:
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refunds will be issued to your original payment method
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please allow 5β10 business days for processing
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Shipping costs are non-refundable.
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Exchanges
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We do not offer direct exchanges at this time.
If youβd like a different product, we recommend placing a new order.
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Order Issues
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If something doesnβt feel right with your order, reach out.
Weβre a small brand and we take that seriously. Weβll always do our best to help.
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Contact
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π§ daniel@dailymilesbeardandsoapco.com
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Built with integrity.
Built for the miles.