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Refund policy

 

Return & Refund Policy

 

At Daily Miles Beard & Soap Co., we stand behind what we make.


Our products are built for daily use, and we want you to feel confident in what you’re using. If something isn’t right, we’ll do our best to make it right.

 


 

 

Returns

 


Due to the nature of our products, we do not accept returns on opened or used items.


If your item is unused and in original condition, you may request a return within 14 days of delivery.


Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.

 


 

 

Damaged or Incorrect Orders

 


If your order arrives damaged or you receive the wrong item, please reach out within 7 days of delivery.


Email: [your email here]


Include:

 

  • your order number

  • a brief description

  • a photo of the issue

 


We’ll take care of it.

 


 

 

Refunds

 


Once your return is received and inspected, we’ll notify you of the status.


If approved:

 

  • refunds will be issued to your original payment method

  • please allow 5–10 business days for processing

 


Shipping costs are non-refundable.

 


 

 

Exchanges

 


We do not offer direct exchanges at this time.


If you’d like a different product, we recommend placing a new order.

 


 

 

Order Issues

 


If something doesn’t feel right with your order, reach out.


We’re a small brand and we take that seriously. We’ll always do our best to help.

 


 

 

Contact

 


📧 daniel@dailymilesbeardandsoapco.com

 


 

Built with integrity.

Built for the miles.